Membership

DC Spurs official membership is open to all Tottenham Hotspur supporters in the Washington, D.C. metropolitan region! It’s free to become a DC Spurs member, but you must also be a paid One Hotspur or One Hotspur+ member. (If you aren’t already, you can purchase a membership through Tottenham’s website.)

As a DC Spurs official member, you’ll receive benefits such as:

Monthly communications regarding watch parties, special events, and other Supporters Club updates

Loyalty Card

Irish Channel loyalty card which offers a discount after five (5) visits during Spurs matches (must be present at the Irish Channel to receive)

Match Tickets

Ability to apply for Premier League match tickets at Tottenham Hotspur Stadium

Voting Rights

Voting rights for the DC Spurs Board and other Supporters Club decisions

Sign up to be a member

Username*

First Name*

Last Name*

E-mail Address*

CRN*

Password*

Confirm Password*

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Effective Date: August 1, 2024
1. Introduction
Welcome to the Official Tottenham Hotspur Supporters Club of Washington DC. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you become a member of our community or use our website, https://www.dcspurs.org, which is built on WordPress and uses WooCommerce for eCommerce transactions, Stripe for payment processing, and Mailchimp for email marketing.
2. Who We Are
Our website address is: https://www.dcspurs.org.
3. Information We Collect
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
WooCommerce
We collect information about you during the checkout process on our store.
What We Collect and Store
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping.
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order.
Respond to your requests, including refunds and complaints.
Process payments and prevent fraud.
Set up your account for our store.
Comply with any legal obligations we have, such as calculating taxes.
Improve our store offerings.
Send you marketing messages, if you choose to receive them.
If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on Our Team Has Access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased, and where it should be sent.
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds, and support you.
What We Share with Others
We share information with third parties who help us provide our orders and store services to you; for example:
Payments
We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal and Stripe, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
Stripe
By using this extension, you may be storing personal data or sharing data with an external service. Learn more about how this works, including what you may want to include in your privacy policy.
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose, your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer.
Further information about handling user data can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.
4. How We Use Your Information
We use the information we collect to:
Process your membership and provide member benefits.
Process transactions through WooCommerce and Stripe.
Communicate with you regarding club news, events, and updates via Mailchimp.
Improve our website and services.
Ensure compliance with our terms and conditions.
Respond to your inquiries and provide customer support.
5. Information Sharing and Disclosure
Washington DC Spurs does not sell, trade, or otherwise transfer your personal information to outside parties except under the following circumstances:
With Your Consent: We may share your information with third parties when you explicitly provide consent.
Service Providers: We may share your information with trusted third-party service providers, such as WooCommerce, Stripe, and Mailchimp, who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information when required by law or in response to legal processes to protect our rights or comply with judicial proceedings.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored in secure networks and is only accessible by a limited number of individuals who have special access rights to such systems and are required to keep the information confidential. Payment information is securely processed by Stripe.
7. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
8. What Rights You Have Over Your Data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
9. Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service. If you request a password reset, your IP address will be included in the reset email.
10. Changes to This Privacy Policy
Washington DC Spurs reserves the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new Privacy Policy on our website. You are encouraged to review this policy periodically for any updates.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Official Tottenham Hotspur Supporters Club of Washington DC
500 H St NW Washington, DC 20001
Email: info@dcspurs.org
Phone: ‪(202) 780-9192‬

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DC Spurs Honor Code

While DC Spurs members bring diverse thoughts and opinions on aspects related to THFC or the group, we are committed to respecting one another. We are determined to act justly and are bound by these Bylaws to deliver outcomes that are in the best interest of everyone associated with THFC and DC Spurs. Members are expected to follow this code of conduct.

All members shall treat other THFC supporters, as well as members of other supporters clubs, with courtesy and respect. No member shall threaten, degrade, or commit an act of violence on any other person while attending matches, at any event affiliated with DC Spurs, the THFC OSC community, or THFC itself. Instances of unacceptable behavior include, but are not limited to: Racism, Homophobia, Transphobia, Sexism, Violent Behavior, and/or affiliation with any other groups that do not reflect the inclusive beliefs of DC Spurs. Any violations of the Honor Code will result in suspension or expulsion from DC Spurs.