Thank you for shopping with the Official Tottenham Hotspur Supporters Club of Washington DC. We strive to provide you with the best quality products. Please read our return and refund policy carefully before making a purchase.
1. Damaged or Defective Products
We only accept returns and offer refunds for products that are damaged or have a manufacturing error. If you receive a damaged or defective product, please contact us within 30 days of the product delivery date.
2. How to Request a Return or Refund
To request a return or refund:
- Contact us at orders@dcspurs.org within 30 days of receiving your product.
- Provide proof of the damage or manufacturing error, such as clear photos of the defect.
3. Reprint or Refund Options
Upon verification of the damage or manufacturing error, you may choose between:
- A free reprint of the original product.
- A full refund of the purchase price.
4. Non-Returnable and Non-Refundable Items
Please note that we do not accept returns or offer refunds for any reasons other than damage or manufacturing errors. All sales are final.
5. Contact Information
For any questions or to request a return or refund, please contact us at: orders@dcspurs.org
